The Recognition Gap: Make Sure Your Team Feels Appreciated
The recognition gap is the space between the amount supervisors think they meaningfully recognize their employees’ accomplishments and the amount the employees perceive that recognition. Carolyn...
View ArticleA Different Take on Employee Engagement
Gallup defines engaged employees as those who are involved in, enthusiastic about, and committed to their workplace. To find a way to measure this, Gallup studied tens of millions of people and...
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The Onboarding Process
The goal of an employee onboarding process is to improve company productivity by quickly increasing a new employee’s effectiveness. The process begins the day the offer of employment is accepted and...
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How to Craft Outstanding Interview Questions
One of the first steps in crafting good interview questions is knowing what you are looking for in a candidate and, of course, this is different for every company and every position. To illustrate how...
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Bookkeeper, Controller, or CFO?
What Position Do You Need? When starting a business, the leader or a family member often “handles the books” given the sensitive nature of the information and the minimal time required for this task...
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The Employee Development Path
Tara on her own path.Photo credit: Paul Kennedy Directing to Delegating A planned approach to employee development is the most effective way to get things off your plate and onto your team’s. Yet some...
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Are Emojis Okay for Business Email?
Have you ever experienced the scenario where a team member is lamenting their colleague’s lack of responsiveness? The email chain has gone back and forth ten times with clarifying questions and still...
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The Problem With “Constructive” Feedback
The traditional annual performance evaluation system has recently come under attack, particularly because of its ineffectiveness in helping develop great performance. A once-a-year snapshot forced...
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5 Tips to Overcome the Mid-Career Crisis
If you are experiencing the mid-career crisis, you are not alone. In 2004, Blanchflower and Oswald (and the Gallup organization in 2008) studied psychological well-being as it relates to age. What...
View ArticleI Can’t Get Any Work Done At Work!
The open office design movement was intended to increase and improve collaboration. Evidence suggests that it has had the opposite effect. People are increasingly hiding behind their noise-cancelling...
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How to Develop a Sales Plan
You’ve recently been charged with developing a sales plan but you don’t know what it should look like or how to do it. Though it isn’t easy, the process is fairly simple. A sales plan will help you:...
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Your Career Mindset: Finite or Infinite?
Simon Sinek (he’s the one who told you to identify why your business exists, not what it does) has introduced some new thinking into our business lexicon: Do you have a finite or infinite career...
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What To Do When Your Boss Can’t Manage
Speaking engagements are such a fun opportunity to gather intelligence on what’s going on in the practice of management. While Bellrock focuses on small business, seminars allow us to access a much...
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Your Career Crisis Isn’t About Your Job
Everyone hits a career crisis at some point in their working life. They start seeing what others are doing and the FOMO builds. Social media keeps them in touch with distant people who only report on...
View ArticleUnprecedented Opportunity
One of the most challenging elements of change management is creating urgency. If people can’t understand “why now?” and “what’s in it for me”, change efforts can slow to a crawl. Take technological...
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Today’s Leadership Communication
For two decades we’ve been training leaders how to communicate in a changing environment. While this global pandemic is unprecedented, we have seen crises that rhyme with it. The Dot Com bust, 9/11,...
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Managing Managers In A Crisis
When the crisis hits, it’s human nature for leadership to turn inward and start scrambling. How can we pivot? How can we make payroll? What’s going to happen to my business? My family? Will we even...
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Leadership in Trying Times
Funny enough, I must have missed the MBA class on how to navigate a global pandemic because I had the chickenpox (true story). But most of the small business leaders we work with didn’t do an MBA at...
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The Fundamental Attribution Error
The Fundamental Attribution Error is a concept in psychology where one attributes others’ actions to their personality or character, while attributing the cause of one’s own actions to the...
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The After-Action Review
An After-Action Review (AAR), sometimes referred to as a project post-mortem, is a review of past performance to glean lessons that can be applied to future situations. Ideally, those learnings are...
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